Sales

Sales have been slightly above our expectations, thanks too all of our customers :) .

Feedback

We have received feedback in a form of comments, e-mails, Skype calls.. People unanimously recognized the usability of the application. Some required additional features, most of which were already on our schedule.¬† Only 11% of our customers¬† needed the extra help to correctly set-up and run the application. Few prospects asked for features and modifications that have nothing to do with the purpose of Sam Reports which left us wondering whether our message (USP) was clear enough…

Soon there will be more information on our up-coming fall release…

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2 Responses to “3 and a half months after release”

  1. Victor October 27, 2010 at 11:11 am #

    Was wondering if you ever made any progress parsing multiple files/folders with Trixbox/Fonality setups. We have a Fonality system in production and are looking for a reporting solution for it past what Fonality provides. This looks like the answer, but it would be very tedious to have to transfer and combine all those files every day, then run SAMReports.

    Fonality has a writeup on their public-facing Wiki on how they are writing logs, and the logfile formats. So, there is a reference for it.

    Please contact me at my email address to discuss in more detail.

    Also, it would be helpful if you had a “Contact Us” link somewhere readily available on your website. I have yet to find it if it exists.

  2. admin March 31, 2011 at 7:11 pm #

    Yes I have. I’ve been working on a new version of SamReports for over 6 month now, and it’s going to support Trixbox/Fonality.
    Thanks.

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