The main screen of SAM Reports 2 is divided into several parts:
Main menu lets you choose different parts of the application.
It has six sections:
Home screen shows the current project’s dashboard. It displays a summary of all available CDR and Queue data for that project.
If current project does not contain CDR or Queue data, than just one dashboard is displayed. If it has neither CDR nor Queue data, then the home screen is empty. It is usually the case when the settings for the project have just been defined, but no data has been transferred or processed yet.
When you choose the “Pivot Reports” command, then the current screen looks like this:
There are several types of reports for CDR and Queue respectively:
- General calls reports:
- Reports by elements
- Report containing contacts or phone numbers
More information about pivot reports is available on the “Pivot Reports” help page.
When you run the “Detailed Reports” command then the current screen look like this:
More information is available on the “Detailed Reports” help page.
Resources command opens the resources window and displays them.
More information is available on the “Resources” help page.
When you choose “Settings” command than the current screen look like this:
More information is available on the “Settings” help page.
Log files may be:
- Single “Plain Vanilla” Asterisk log files (one Master.csv and one queue_log, no rotation)
- Split – Rotated log files (multiple rotated Master.csv and queue_log files)
Transfer copies and prepares the log files from project’s Asterisk PBX to the local computer. Parser can then process the log files to generate reports.
Import command lets you add log files to your Asterisk project from the local disk on your PC.
This can be useful if you have some old log files laying around, and the Asterisk PBX is no longer “alive”, but you would like to generate reports from those log files.
SAM Reports does not require “live Asterisk PBX”, this command overrides that.
Import asks you to choose a directory, and then copies and prepares the log files for the Parser to process.
This command call the “SAM Reports 2 Parser” that generates data from the log files and adds it to the current project’s database.
This command is the same as previous, only it will empty the current project’s database, prior to processing the data.
Shows the parsing progress from the last time.
Opens the “About” window that shows the application version and user information.
You can check for a new version by clicking on the “Version” tab:
If there is a newer version available, than there will be a button on this window for updating the application.
You can download the setup file anytime regardless of the current version. It will be saved in application’s data directory.
The commands are:
If some command is currently unavailable then it it rendered as disabled.
Project chooser shows the list of all available projects in the application:
After you have chosen a project from the chooser, you have to click on the button “Set As Current” to actually change a project.
All reports and data will be of that project only.
More information is available on the “Projects” help page.
The current screen can be:
It is explained in the Main Menu part of this document.