Asterisk Reports Made Simple - SAM Reports » Center Performance http://samreports.com Asterisk Reports Made Simple, Asterisk Reporting for Small Business, CDR Reports, Queue Reports Wed, 07 Dec 2011 10:41:38 +0000 en hourly 1 Calls By Hour / Day (Queue Reports) http://samreports.com/tour/queue-calls-hour-day-week http://samreports.com/tour/queue-calls-hour-day-week#comments Tue, 09 Feb 2010 07:29:49 +0000 admin http://samreports.com/?p=563 Yet Another Related Posts Plugin.]]> Here you can see overall call center performance by weekday and then by the hour. This provides you immediately to  see which weekday / hour combination has the least/most calls. It also shows hourly patterns per days of the week.  The column diagram makes it easy to see the distinct hours in a day and grouping by  days on the x axis depicts distinct weekdays.

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