About beta and TrixBox-Fonality

admin — Sat, 27 Feb 2010 02:32:51 +0000

The first five days of beta are behind me. Some people subscribed to the Google Group and others corresponded with me only via email. Very useful feedback so far, I’m satisfied with how all is going.

Update 2011-12-07 : SAM Reports 2 supports Trixbox/Fonality without any additional modules. Take a look at our new help files.

TrixBox (Fonality) issues

I would really like to make reading the reports from TrixBox (Fonality) a bit easier. Sam Reports generates Asterisk reports from log files that are present on every Asterisk box by default (master.csv and queue_log). TrixBox slices the log files into a bunch of small files and puts them in date-named directories . Let me describe it in details:

Master.csv

It is originally just one cvs file located in /var/log/asterisk/cdr-csv/master.csv (I don’t care about the cdr-custom at the moment). On Fonality PBX, (I’m not sure that the situation is the same on all TrixBox SKUs), the master.csv data is placed in the same directory: /var/log/asterisk/cdr-csv/09-10-01/, but there are additional directories created there, on a weekly basis. So (the date – 09-10-01 – corresponds to YY-MM-DD). A new directory is created on Monday of each week , as stated in Fonality help files. I have copied all the files from Fonality PBX on my local PC, and below you can see a screenshot:

Fonality (TrixBox) master.csv

In each of these directories there are thousands of master.csv parts named: Master.csv.xxxxxxxxxx, where the xxxxxxxxxx is a UNIX time stamp (the number of seconds elapsed since Jan 1, 1970). One such file is created every 5 minutes, on a Fonality PBX. The file named just “master.csv“, that you see on the figure above, is the latest log that has not yet been stored in a directory and rotated.

Fonality-TrixBox master.csv parts

Queue_log

Originally queue_log file is located in /var/log/asterisk/queue_log. On Fonality-TrixBox it is also dissected into many parts, in much the same way.

Fonality-TrixBox queue_log

The original “queue_log” file just holds the latest 5 minutes worth of information, and all other data is in files created by the same algorithm as CDR files.

Fonality-TrixBox queue_log parts

Merging the files

One of my beta testers wanted to try Sam Reports, but got only the 5 minutes worth of data. So I decided to make a little program to merge all the disjointed files into one, master.csv and queue_log respectively. If you ever have such need, you can download the file here: FonalityMerge.

It requires that you have copied all the log files and directories from your Fonality box, somewhere on your local disk.
Then you merge the files with FonalityMerge
And you get your master.csv and queue_log

Now you can process the log files with Sam Reports and see your reports.

Further improvement

If I get enough inquiries for TrixBox/Fonality support I may opt to do one of the things:

Make the transfer of directories from Fonality-TrixBox available with a click of a button. That would take into account just the diff between directories and files (the directories and files already present on the local disk would not be transferred any more)
Or go for the database option and connect directly to the MySQL database with the logs. To do that I would need a working TrixBox with a database that contains meaningful data. Meaningful means real data generated by using a system for 5-6 month, at least.

It would be great if someone could provide me with a virtual machine of a TrixBox PBX that has been operational for some time. I know it’s a long shot. I would be veeeery grateful.

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Calls By Hour / Quarter (CDR Reports)

admin — Tue, 09 Feb 2010 08:46:43 +0000

On this view wee see the overall call traffic displayed by hours and quarters. All four quarters follow pretty much the same hourly curve, but some are more loaded than others. The area chart smoothly depicts the rising of traffic by quarters as well as the hourly bell like curve. Since this is a CDR report view we can see how the entire traffic of our PBX behaved in terms of quarters and hours too.

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