Asterisk Reports Made Simple - SAM Reports » Quarter http://samreports.com Asterisk Reports Made Simple, Asterisk Reporting for Small Business, CDR Reports, Queue Reports Thu, 17 May 2012 12:42:47 +0000 en hourly 1 Calls By Hour / Quarter (CDR Reports) http://samreports.com/tour/calls-hour-quarter-cdr-reports http://samreports.com/tour/calls-hour-quarter-cdr-reports#comments Tue, 09 Feb 2010 08:46:43 +0000 admin http://samreports.com/?p=592 Yet Another Related Posts Plugin.]]> On this view wee see the overall call traffic displayed by hours and quarters. All four quarters follow pretty much the same hourly curve, but some are more  loaded than others. The area chart smoothly depicts the rising  of traffic by quarters as well as the hourly bell like curve. Since this is a CDR report view we can see how the entire traffic of our PBX behaved in terms of quarters and hours too.

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]]> http://samreports.com/tour/calls-hour-quarter-cdr-reports/feed 0 Top 5 Agents By Quarter (Queue Reports) http://samreports.com/tour/queue-agents-quarter http://samreports.com/tour/queue-agents-quarter#comments Tue, 09 Feb 2010 07:52:45 +0000 admin http://samreports.com/?p=569 Yet Another Related Posts Plugin.]]> This view displays top 5 agents by quarter with the rest of agents accrued into a single value. That lets you see the relations between top performers and the rest. Each pie diagram shows two types of information  : relations between top performers and the ratio between top performers and the rest. To learn more about queue reports click here.

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