This view displays top 5 agents by quarter with the rest of agents accrued into a single value. That lets you see the relations between top performers and the rest. Each pie diagram shows two types of information : relations between top performers and the ratio between top performers and the rest. To learn more about queue reports click here.
Related posts:
- Top 10 Unknown Numbers By Day (Queue Reports) Here we see top 10 unknown callers distributed by weekdays...
- Top 5 Queues By Exit (Queue Reports) Here we see how the calls ended for any of...
- Top 7 Channels By Direction (CDR Reports) This view shows top 7 channels (extensions) by total call...
- Calls By Hour / Quarter (CDR Reports) On this view wee see the overall call traffic displayed...
- Top 5 Contacts by Day (Queue Reports) Here we have top 5 contacts that called our call...
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