You might want to know about your trunk’s load. This view shows you top 5 trunks by the number of calls.  Both incoming and outgoing calls. They are sorted descending from the one with the most load. The number of calls is presented by weekdays, each in its own column , both in  grid and  chart respectively.  The top 5 selection is made with the “TopN” filter . To learn more about CDR Reports click here.

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